Responsible Gaming

As a responsible gaming operator, we encourage our players to adopt safe and balanced habits when enjoying online gaming experiences.

Safe and Balanced Gaming Habits

At Hello Fortune Casino, we promote healthy gaming behaviors that prioritize entertainment over financial gain. We understand that some of our games involve risk, but we also provide tools to help you manage your budget and play responsibly.

Set a budget: Decide how much money you can afford to spend on gaming each month.
Bankroll management: Divide your bankroll into smaller chunks for longer-lasting enjoyment.
Take breaks: Regularly step away from the game to maintain mental clarity and avoid burnout.

Budget, Loss, Wager, and Session Limits

We provide a range of limits to suit different players' preferences:

Deposit limits: Set daily or weekly deposit limits to control your spending.
- Daily deposit limit: £1-£999
- Weekly deposit limit: £50-£9,990
Loss limits: Stop yourself from losing more than a set amount in a single gaming session.
- Loss limits available for the following game types:
  - Slots: £100/week
  - Live casino: £500/week
  - Sportsbook: not available (sports betting does not have loss limit)
Wagering limits: Manage your wagers to prevent excessive risk-taking.
- Minimum bet value for slots: £0.10
- Maximum bet value for slots: £100
Session limits: Limit the time spent gaming in a single session.
- Session limit available on Slots and Live Casino game types

Reality Checks, Time Reminders, Cooling-Off Periods, and Self-Exclusion Tools

We've implemented features to help you monitor your playtime:

Reality checks: Our system will alert you about the amount of time spent playing games.
- Available on Slots, Live Casino, Sportsbook, Poker
Time reminders: Regular notifications remind you to take breaks and step away from gaming.
- Reminders available for:
  - 30 minutes of gaming activity: "Take a break"
  - 2 hours of consecutive playtime: "Step back and recharge"

You can also temporarily or permanently exclude yourself:

Cooling-off period: Step away from gaming for 24 hours, 7 days, or 30 days
- Available via player account settings
Self-exclusion tools:
- Exclusion time: choose between 6 months and lifetime ban